Quality Cotton Company
Simplified joint-stock company (SAS).
Registered office: 13 ZA de l'Abbaye, 14400 St Vigor le grand.
Registered in the Trade Register of CAEN under number B 535 214 977 represented by Vanessa Gallet in her capacity as CEO.
Operation of the Breizh Ocean website under the URL https://breizhocean.com .
Any internet user using this site is prohibited from reproducing/copying/transforming its content, which contains all images, logos, photos of articles and textual content that are the sole property of the company Quality Cotton.
Quality Cotton reserves the right to object to, stop or seek redress for any use that it deems unfair or contrary to its image.
This site is intended for individual consumers who are of legal age and have the legal capacity to enter into contracts.
If you are a professional, you must contact the sales department to benefit from suitable contractual conditions.
All products sold on this clothing and accessories website are new and comply with current European Union regulations;
The photos are representative of the item purchased, but colors may vary, as the screen cannot accurately reproduce the original color of the product.
The goods we offer include: Breton striped shirts, raincoats, sweaters, sweatshirts, tank tops, down jackets, parkas, scarves and hats.
Any customer who places an order on this website is subject to automatic acceptance of the general terms and conditions of sale.
Quality Cotton reserves the right to refuse any order from a customer.
Here is a breakdown of the different stages of the purchasing process:
1 – Account creation: The customer has the option to create a customer account by providing the following information: email address, name, telephone number. This registration is free and incurs no charges.
2 – Account validation: the customer will receive confirmation of their login details by email and will need to activate their account.
3 – Purchasing items: Once their account is created, the customer can place an order by selecting the desired items, color, size, and quantity. The current order is located in the shopping cart. The customer can then confirm their order and proceed to payment.
Important information: It is the client's responsibility to maintain the confidentiality of their login credentials. Account access using the provided username and password is presumed to have been initiated by the client themselves. The client is responsible for all use of these credentials, whether fraudulent or not.
Once the customer places an order on the site, an order summary is automatically sent by email upon receipt of the order and payment.
Here are the payment methods that can be used on our site:
Transactions are secured using the SSL (Secure Socket Layer) protocol implemented on the site (site link in https instead of http).
Records of communications, orders and payments are stored in our systems and can be used as evidence if needed.
Prices are in euros inclusive of VAT and do not take into account delivery and possible customs clearance costs (for deliveries outside the European Union), these remaining the responsibility of the customer.
Delivery costs are indicated at the end of the order (depending on the delivery method chosen).
The total amount is calculated based on the item(s), the country or region (DOM-TOM) of destination, the mode of transport chosen by the customer and the weight.
1. Shipment Confirmation
Following the customer's purchase, a notification is sent to them upon shipment of their order, by email containing their tracking number and the name of the carrier.
2. Product Availability
The items offered on the website are generally available, but as stock levels change daily, we cannot guarantee that all of the customer's products will be available at the time of purchase.
If an ordered product is unavailable, we will cancel the customer's order and refund the product and any associated costs. An exchange may be offered subject to the agreement of both parties.
3. Delivery Methods The order is delivered to the address provided by the customer, who is therefore responsible for the accuracy of their information.
The customer is also required to check the condition of the packaging upon receipt and report any damage caused by the carrier on the delivery note in the form of a handwritten reservation accompanied by their signature.
We offer several delivery methods: Colissimo and DHL Express by default (depending on the destination and weight of the package) or at the customer's discretion. Delivery times depend on the chosen delivery method but can vary between 1 and 7 business days. We are not responsible for any delivery delays due to issues with the carrier.
In the event of non-receipt of a package, the customer must file a claim with the carrier in question and provide a case number so that Quality Cotton can track the claim.
4. Delivery error The customer must notify by email on the same day or at the latest on the first working day following delivery, any claim of delivery error.
The customer may return their item(s) within 14 days of receiving their order.
For returns:
The product must be in its original packaging, with all tags attached.
The item must be unworn and undamaged.
An exchange or refund will be processed after we receive and inspect the product.
Return shipping costs are covered. To receive a prepaid return label, please contact us using the contact form.
The customer may request a different size or color as a replacement. In this case, the new item will be sent to the customer after we receive the first item to be exchanged.
The customer must inform us of this by sending a message and note it in the package upon return.
In the event of an exchange, Quality Cotton will cover the shipping costs for the replacement item.
If the product is returned without an exchange request, we will issue a refund using the same payment method used for your purchase.
Quality Cotton will issue a refund after receiving the item. If you return an item without using package tracking, and it does not arrive at its destination, or if you refuse delivery of the package as a return method, you will not be eligible for a refund or exchange in the event of non-receipt. We advise you to keep the tracking number until your item is refunded or exchanged.
You must return the item to the following address with its original packaging and tags:
Return address:
QUALITY COTTON Company
13 Abbey Industrial Park
14400 Saint-Vigor-le-Grand, France
Customer information and data are necessary for order management, establishing and improving business relationships with customers, and also for improving and personalizing the services offered.
In accordance with French law no. 78-17 of 6 January 1978 concerning information technology, data files and civil liberties, all customers have the right to access and rectify their personal data. They simply need to send a request by email to quality.cotton01@gmail.com , indicating their surname, first name and email address, or directly via their customer account.
Our clothing and accessories comply with applicable laws in France; we are not responsible if the product(s) delivered do not comply with the legislation of your country outside of French territory.
QUALITY COTTON cannot be held liable for any inconvenience and damage related to its network, web hosting or other external events.
This document is subject to the laws applicable in France and aims to comply with its necessary regulations. This includes the EU-wide regulations set out in the GDPR.
In the event of a dispute concerning the interpretation, performance, or validity of this contract, whether between an individual or a professional, an amicable solution will be sought before any legal action is taken. If the dispute persists, the Commercial Court of Caen shall have sole jurisdiction.
These terms and conditions may be updated at any time in accordance with the law. We recommend that our users check these terms and conditions periodically to ensure they are aware of any updates. The date of the last update to these terms and conditions is shown at the bottom of the page.
Please contact us if you have any questions or concerns. Our contact details are as follows:
Quality Cotton Company
Abbey Industrial Park
14400 Saint-Vigor-le-Grand
Landline: 09 83 75 21 07
Email: quality.cotton01@gmail.com
Terms and Conditions updated on January 20, 2022